Our Support Services

We offer a full suite of support services to ensure your On-Premise PBX system operates at peak performance:

Troubleshooting

• Rapid Diagnoses: Our skilled technicians quickly identify and diagnose any issues affecting your PBX system.

• Remote and On-Site Support: Whether the problem can be solved remotely or requires on-site intervention, we ensure a timely response to minimize downtime.

• Comprehensive Problem Resolution: From minor glitches to complex issues, we provide solutions that restore your system’s functionality.

Fix and Repair

• Hardware Repairs: We handle the repair of all PBX components, ensuring your system hardware is always in peak condition.

• Software Fixes: Our team resolves software-related issues, from configuration errors to software glitches, ensuring your system operates smoothly.

• Quick Turnaround: We prioritize quick fixes and repairs to reduce any impact on your business operations.

Adds, Moves, and Changes

• System Expansions: Need to add new users, extensions, or lines? We handle all expansions, ensuring they are integrated seamlessly into your existing system.

• Relocation Services: Moving your office or rearranging your workspace? We take care of moving your PBX equipment and reconfiguring it to suit your new layout.

• System Modifications: Whether you need to update call routing, voicemail settings, or other features, we provide expert support to make necessary changes.